Privacy Policy
Last updated: May 2, 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, and payment information when you create an account or make a purchase.
We automatically collect certain information about your device and how you interact with our services, including your IP address, browser type, operating system, referring URLs, and pages visited.
We use cookies and similar tracking technologies to track activity on our service and hold certain information to improve your experience.
2. How We Use Your Information
We use the information we collect to process transactions, provide customer support, send transactional and promotional communications, and improve our services.
We may use your email address to send you updates about your purchases, new templates, and occasional marketing communications. You can opt out at any time.
We never sell your personal information to third parties.
3. Sharing of Information
We share your information with trusted third-party service providers who help us operate our platform, process payments (via Stripe for international users and Razorpay for users in India), and send emails. These providers are bound by confidentiality agreements.
We may disclose your information if required to do so by law or in response to valid legal requests.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
5. Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. All payment information is processed securely through our payment provider and is never stored on our servers.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, object to or restrict processing, and data portability. To exercise these rights, contact us at support@getfollio.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date above.
Questions about this policy?
We're happy to answer any questions you have about how we handle your data.
mailsupport@getfollio.com